Introduction
At Fitness Fix UK, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications. By accessing or using our services, you agree to the practices described in this policy. Please read it carefully to understand your rights and our obligations.
Information We Collect
We collect and process the following types of personal data:
- Information You Provide:
- Name, email address, phone number, and postal address when you fill out forms on our website.
- Payment details when purchasing services.
- Automatically Collected Information:
- IP address, browser type, operating system, and browsing behavior via cookies and similar technologies.
- Third-Party Sources:
- Information obtained from third-party platforms, such as social media accounts you link to us or referrals.
How We Use Your Information
We process your data for the following purposes:
- To provide, manage, and improve our services.
- To communicate with you about appointments, updates, and promotional offers.
- To process payments and prevent fraud.
- To comply with legal obligations and resolve disputes.
Legal Bases for Processing
We rely on the following legal bases for processing your personal data:
- Consent: When you explicitly agree to our use of your data.
- Contractual Necessity: When processing is necessary to perform a contract with you.
- Legal Obligation: When required to comply with applicable laws.
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not override your rights.
How We Protect Your Data
We implement robust security measures to safeguard your personal information, including:
- Encryption of sensitive data.
- Regular security audits.
- Restricted access to personal data to authorized personnel only.
Despite our efforts, no online transmission or storage system can be entirely secure. By using our services, you acknowledge this inherent risk.
Sharing Your Information
We do not sell your personal data. However, we may share your data with:
- Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors, IT support).
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new entity.
Your Rights
You have the following rights under data protection laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Data Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Revoke any consent you have provided for processing your data.
To exercise these rights, contact us at info@fitnessfixuk.com.
Cookie Policy
We use cookies to enhance your browsing experience. These include
- Essential Cookies: Required for site functionality.
- Performance Cookies: To analyze site usage and improve performance.
- Marketing Cookies: To deliver tailored ads and promotional content.
You can manage your cookie preferences through your browser settings.
Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Data retention periods may vary depending on the nature of the data and legal requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy regularly to stay informed.
Contact Us
For questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: info@fitnessfixuk.com
- Phone: +4401613993245
- Address: 58e Radcliffe St, Royton, Oldham, Greater Manchester, OL2 6QL United Kingdom